Privacy Policy

Information we collect

Information you provide

• Account registration details (name, email, organization)
• Billing and subscription information processed by our payment providers
• Simulation inputs, world models, prompts, and files you upload to the platform
• Support requests, feedback, and communications with our team

Information collected automatically

• Device, browser, and log data (IP address, timestamps, pages viewed)
• Usage data related to simulations, API calls, and feature interaction
• Cookies and similar technologies as described in our Cookie Policy

How we use information

• Provide, operate, and improve the Omida simulation platform
• Run simulations, generate outputs, and maintain your workspace history
• Process payments, authenticate users, and prevent fraud or abuse
• Send service-related notices, security alerts, and product updates
• Analyze aggregated usage to improve reliability and performance
• Comply with legal obligations and enforce our terms

We do not sell your personal information. We do not use your private simulation data to train public foundation models without your explicit agreement.

How we share information

We may share information with:

• Infrastructure and hosting providers that help us run the platform
• Payment processors for subscription billing
• Analytics and monitoring tools under contractual confidentiality obligations
• Professional advisors or authorities when required by law or to protect rights and safety
• A successor entity in connection with a merger, acquisition, or asset sale

Data retention

We retain account and simulation data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated workspace data, subject to legal retention requirements and backup cycles.

Security

We implement administrative, technical, and organizational measures designed to protect your information. See our Security page for more detail. No method of transmission or storage is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact privacy@omida.ai to exercise these rights.

International transfers

Omida may process information in the United States and other countries where we or our service providers operate. We take steps designed to ensure appropriate safeguards for cross-border transfers where required.

Children

Omida is not directed to individuals under 16. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact

Privacy inquiries: privacy@omida.ai